Springfield Surgery
Springfield
Elstead
Godalming
GU8 6EG

    
TEL: 01252 703 122
FAX: 01252 703 215
   
Springfield Surgery

Welcome

Welcome to the Springfield Surgery Website



We are a NHS practice offering a full range of GP services to our registered patients. We are a team of 2 GP partners, a salaried GP and 2 practice nurses working together to provide primary care services. We aim to provide an efficient, effective and professional service ensuring you receive a personalised service to make you feel comfortable and confident in receiving first class health care.

We pride ourselves on offering a friendly and local service with patient care our top priority and are pleased to confirm that we are accepting new patients.

Easter Bank Holiday

Please note that to ease pressures on our Hospitals, 111 and out of hours services the surgery will now be open on Good Friday and Easter Monday providing telephone appointments with our GP’s and practice staff.




Important information for patients about GP appointments

As you will be are aware, COVID-19 (Coronavirus) is a new illness that is spreading across the UK. As such, Springfield surgery are taking actions to protect our patients, our staff and our community by introducing a new telephone triage system for GP appointments. Our aim is to significantly reduce the footfall through our surgery in order to reduce the risk of spreading the virus, in line with national guidance.

All GP appointments will initially be on the telephone. If you have an appointment booked with a GP, please do not come to the surgery – please stay at home and the doctor will call you at the allocated time. The GP will do all they can to help you over the phone – however, should they feel the need to see you face to face for an examination, you will be invited to the surgery for review.

 

Prescription requests:

Please note that prescriptions can be requested by email via 'springfield.surgery@nhs.net' this email is monitored on a regular basis but due to time constraints we are unable to provide responses to emails. 

For more information on Covid 19 please go to:

https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

 


 

 

 

 


 

 


Right of Access to your information (Subject Access Request)

Under Data Protection Legislation everybody has the right have access to, or request a copy of, information we hold that can identify you, this includes your medical record, there are some safeguards regarding what you will have access and you may find information has been redacted or removed for the following reasons;

·         Does not cause harm to the patient

·         That legal confidentiality obligations for the non-disclosure of third-party information are adhered to

You do not need to give a reason to see your data. And requests can be made verbally or in writing. Although we may ask you to complete a form in order that we can ensure that you have the correct information you require.

Where multiple copies of the same information is requested the surgery may charge a reasonable fee for the extra copies.

You will need to provide proof of identity to receive this information.

 

Type 1 Opt Out

Type 1 opt outs are recorded locally by your GP practice and your practice will be able to remove your information from being shared with other organisations if it is not for your direct care. If you wish to have a local opt out applied please speak to the receptionist.

 

National data opt-out

The national data opt-out was introduced on 25 May 2018, enabling patients to opt-out from the use of their data for research or planning purposes, in line with the recommendations of the National Data Guardian in her Review of Data Security, Consent and Opt-Outs.

 

By 2020 all health and care organisations are required to apply national data opt-outs where confidential patient information is used for research and planning purposes. NHS Digital has been applying national data opt-outs since 25 May 2018. Public Health England has been applying national data opt-outs since September 2018.

 

The national data opt-out replaces the previous ‘type 2’ opt-out, which required NHS Digital not to share a patient’s confidential patient information for purposes beyond their individual care. Any patient that had a type 2 opt-out recorded on or before 11 October 2018 has had it automatically converted to a national data opt-out. Those aged 13 or over were sent a letter giving them more information and a leaflet explaining the national data opt-out.  For more information go to National data opt out programme

 

To find out more or to register your choice to opt out, please visit www.nhs.uk/your-nhs-data-matters. 

 

On this web page you will:

           See what is meant by confidential patient information

           Find examples of when confidential patient information is used for individual care and examples of when it is used for purposes beyond individual care

           Find out more about the benefits of sharing data

           Understand more about who uses the data

           Find out how your data is protected

           Be able to access the system to view, set or change your opt-out setting

           Find the contact telephone number if you want to know any more or to set/change your opt-out by phone

           See the situations where the opt-out will not apply



Information

 

How we use your medical records

 

·         This practice handles medical records according to the laws on data protection and confidentiality.

         We share medical records with health professionals who are involved in providing you with care and treatment. This is on a need to know basis and event by event.

·         Some of your data is automatically copied to the Shared Care Summary Record unless you have opted out.

·         We may share some of your data with local out of hours / urgent or emergency care service as clinically appropriate

·         Data about you is used to manage national screening campaigns such as Flu, Cervical cytology and Diabetes prevention.

·         Data about you, usually de-identified, is used to manage the NHS and make payments.

·         We share information when the law requires us to do, for instance when we are inspected or reporting certain illnesses or safeguarding vulnerable people.

·         Your data is used to check the quality of care provided by the NHS.

·         We may also share medical records for medical research

·         For more information please see the privacy notices which are available upon request from reception. The privacy notice relating to direct care (Routine) is displayed in our information section and the remainder of our privacy notices are listed below;

o   Direct Care (Emergencies)

o   National Screening programs

o   Public Health

o   Summary Care Record

o   NHS Digital

o   Risk Stratification

o   Safeguarding

o   Care Quality Commission

o   Research

o   Payments for GP services